System Requirements

Our web conferencing works with virtually any computer with an internet connection and web browser, PROVIDED the seminar participant can dial into the conferencing calling part of the seminar on a phone line WHILE their computer is connected to the internet.

Optimal use is available on the following platforms:

• Internet Explorer 5.0 or greater on Windows NT, 2000 or XP
  
  
• Internet Explorer 4.0 or greater on Windows 95, 98, MAC OS 9.x and 10.x all work as well, but may have less interactivity functions than IE 5.0 or greater
  
  
• Firefox 1.0, Mozilla and Opera on Windows, MAC and UNIX all work too, but also may have less interactivity functions than IE 5.0 or greater
  
  
• New versions of Firefox on Windows 'may' allow full functionality, but we have not had a chance to test it.

We have had various degrees of success with dial-up users. Most connect just fine, provided they don't use the video conferencing part of the seminar (don't worry, you don't need to see our faces to get everything possible out of our seminars). Others have had such slow performance that it gets a bit frustrating.

EITHER WAY, BEFORE SIGNING UP FOR THE SEMINAR, WE STRONGLY ENCOURAGE EVERYONE TO DO THE FOLLOWING:

1. Make sure you have the latest version of Internet Explorer, and use it for the seminar.
   
   
2. Make sure you have "pop-up windows" enabled. If you use Internet Explorer to block pop-ups, you must enable them. Go to "Tools", then "Internet Options," then "Privacy," then make sure the "Block Pop-Ups" box at the bottom of the window is NOT checked. If you use a third-party pop-up blocker, please disable it.
   
   
3. Run the web conferencing test and video install wizard at https://www.coitalk.net/client_test.htm. If you have dial-up only, it's probably not worth your time to get the video conferencing working. If you pass all the tests, go to step 6 below.
   
   
4. If the web conferencing test and video install wizard says you are having problems, 95% of them can be taken care of by either enabling pop-ups or by making sure you have the latest versions of Java. There are two files that need to be current (if you have a new computer, they probably already are current). The first (Java) can be download here: http://www.java.com/en/download/manual.jsp, under "windows manual installation." Please download to your computer and install. The second (Java Media Frameworks) can be downloaded here: http://jmf.coitalk.com. Please download and install this file AFTER installing the first Java file. Once you turn off pop-ups and download the latest versions of Java, go back to step 3 above.
   
   
5. If you are still having problems, contact Coitalk, our web conferencing company. In the USA or Canada, send emails to support@coitalk.com or call 1-866-264-8613. From other countries, send emails to support@coitalk.com. To speak to a support person, email your name and best time to call and CoItalk will call you directly or you may call direct to +1 650 851 2468
   
   
6. Once everything is working, we encourage you to take the web conferencing tutorial available at http://tutorial.coitalk.net/, to familarize yourself with all the features available in the web conference. It takes about 15 minutes to take.